GENERAL TERMS AND CONDITIONS
The following terms and conditions regulate the relationships between a participant of the courses, hereinafter
the Customer or the Participant, and European Academy – i.e. the Provider or the Organiser of the training events.
2. REGISTRATION CONDITIONS
2.1. The Customer applies for the Courses by filling-in the on-line Application form and accepting these T&C.
2.2. A confirmation e-mail is sent to the e-mail address specified by the Customer after the Application form has been received by the Provider.
2.3. Accepting the Application form means that a Provisional Booking has been made for the Customer to participate in the indicated training once the participation fees have been paid in full and the course has been confirmed.
2.4. A Course is confirmed once the minimum number of participants have registered to the event. A final confirmation is sent to all the participant not later than 30 days before the planned start of the event.
3. PARTICIPATION FEE AND PAYMENT CONDITIONS
3.1. The agreement becomes legally binding once the confirmation e-mail is sent to the e-mail address specified by the Customer.
3.2. The Customer must pay the invoice as soon as possible and no later than the indicated due date. The invoice is issued in advance and is sent to the Customer electronically. On demand, hard copies of invoices can be sent by post. The payment is considered received once the full participation fee has been credited on the bank account of the Provider.
3.3. The participation fee does not include travel, accommodation, insurance or any other personal costs of the participants.
3.4. Fees are specified without VAT, which is shown, if applicable, separately in the invoice.
3.5. All bank charges or other costs connected with the payment processing are on the applicant`s responsibility.
4. CANCELLATION CONDITIONS
4.1. If a Customer has decided to cancel the enrolment in the Course, the cancellation has to be sent by e-mail to firstname.lastname@example.org.
4.2. Reimbursement conditions in the case of cancellation:
4.2.1. 100% of fees are reimbursed, if the cancellation e-mail is received up to 60 days before the start of the event. 100 Eur is withheld as a handling fee.
4.2.2. 50% of fees are reimbursed, if the cancellation e-mail is sent between 60 and 30 days before the start of the event. No handling fee is withheld in this case.
4.2.3. No reimbursement is made, if the cancellation e-mail is received later than 30 days before the start of the event. 4.2.4. No reimbursement is made also in the case of participant`s non-appearance at the event without any provisional cancellation.
4.3. A Customer may choose to transfer his/her registration to a future course of the same topic without any charge as long as this request has been received no later than 30 days before the start of the event initially registered to.
4.4. If the minimum number of participants is not reached 30 days before the planned start of the Course, this can be cancelled by the Provider.
4.5. If the Course is cancelled by the Provider, all Customers have the following opportunities: - To transfer their registrations to a future course - To receive full reimbursement. No compensation will be paid for any additional costs incurred.
4.6. The Course can be cancelled due to reasons not under the control of the Provider (e.g. force majeure, strikes, disasters, tutor’s absence). In this case, participation to the course will be transferred to any future scheduled date within one calendar year, given availability of seats. No reimbursement will be paid. No compensation will be paid for any additional costs incurred.
5. OTHER CONDITIONS
5.1. The Provider aims to ensure that the courses are accessible to all. Participants with specific needs, should as early as possible inform the Provider on their requirements.
5.2. All the documents and any other content supplied by the Provider before, during or after the Course are under intellectual property rights and can not be copied, duplicated, edited, published or processed in anyway without the Provider`s written permission.
5.3. The responsibility of the Provider is to organise the Course and provide the conditions for the comfortable and available training process for the participants. The Course`s content is prepared and presented by invited qualified Tutors and the Provider is not responsible for the training documentation`s correctness and completeness nor for the results, which could be achieved through the Course.
5.4. The Customer agrees that the Provider can publish (on internet, in mass media, in printed press and elsewhere) and exploit otherwise photos, video and audio material of the Event. Customers who do not wish their images to be used in the above- mentioned way, must inform the Provider via e-mail to before the start of the Event. If such information is not sent to the Provider, the participant`s agreement is considered to be received.
5.5. The Provider can also index the trading names and logos of organisations and enterprises, whose employees have taken part to the Course, in lists of clients. If the Customer does not wish this information to be published, this should be communicated to the Provider via e-mail to before the start of the Event. If such information is not sent to the Provider, the participant`s agreement is considered to be received.
5.6. All personal information of the Customers will be kept confidential and will not become available to third parties except when this is required by law.
5.7. In order to comply with the law on the protection of intellectual property, is agreed that the participants have no right to record audio and/or video during the training.
5.7. The Provider and the Participant agree that any other confidential information, which can appear during the course can not be transmitted to any third person, except the case when the law demands that.
5.8. The Provider reserves the right to change these terms and conditions without prior notice.
5.9. Any disputes which may arise between the Provider and the Customer are settled through negotiations. Should an agreement between the sides can not be reached, the dispute shall be solved in accordance with the Latvian law and the place of exclusive jurisdiction shall be Riga, Latvia.